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Serviços

As a speaker, consultant,
or team coach, my goal is to inspire
teams to build genuine Service Cultures:
Smile and Serve is my motto!

Keynote Speeches

Shall we talk about the best way to inspire your people? Through real-life stories and the latest research insights, I raise awareness and guide leaders and their teams toward developing the essential mindset needed to initiate or nurture their Organizational Culture, centered around memorable Customer Experiences.

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Consulting

Shall we discuss how to design, streamline, and redefine your Organizational Culture towards a Service Culture that sets you apart? Systems and processes provide the architecture of service, but it is your people’s attitude that brings them to life. Among other things, consulting acts as a catalyst for these essential behaviors.

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Team Coaching

Shall we enhance your leadership team’s performance? Team coaching, particularly for leadership teams, helps develop collective skills that are often overlooked but essential for a competitive organization. Working on meta-processes and meta-competencies is crucial in today’s world.

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