PT Customer Service: Novos desafios, novas técnicas?
Carla Carvalho Dias – KeyNote Speaker, Author, Certified Coach & Top Management Business Consultant
Moderador | Luís Fonseca – Presidente da Direção, APQ DRN
Carla Carvalho Dias – KeyNote Speaker, Author, Certified Coach & Top Management Business Consultant
Moderador | Luís Fonseca – Presidente da Direção, APQ DRN
(Português) Entrevista por Olga Teixeira na revista Event Point nº 36 (pág. 84)!
Nunca os eventos foram tão necessários e nunca se fez tão pouco ao nível empresarial!
Carla Carvalho Dias | TEDxXardíndoPosío For years and years companies struggle to get the best customer service they can! All […]
How to take advantage of the outbreak and create outstanding Employee or Customer Experiences?
“They ask me to think outside the box but I don’t have any budget!” something I got used to hear along the years. What if we change this for “They ask me to think outside the box and I don’t have any budget!”.
There are a lot of people who can’t stay home.
Those people go beyond the professionals of health, security and aviation, and unfortunately, there are also people that are exposed to the danger on goods that are not essential.