Uma história que prova que o serviço online pode ser, realmente, surpreendente.
Uma história que demonstra dois pontos chave ao serviço:
1 – Às vezes temos que pedir desculpa por erros que não cometemos;
2 – Às vezes temos que resolver problemas dos Clientes que não são nossos!
Votos de Bom serviço!
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